Right of withdrawal
Cancellation policy & cancellation form
A. Cancellation policy introduction
Consumers have a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that cannot be predominantly attributed to either their commercial or independent professional activity:
Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reasons.
The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the last goods.
To exercise your right of withdrawal, you must inform us (Artegant, Burgerfeldstrasse 15, 8730 Uznach, Switzerland, email: info@artegant.com) by means of a clear statement (e.g. a letter sent by post or email). inform you of your decision to withdraw from this contract. You can use the attached sample cancellation form, although this is not mandatory.
In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires.
Consequences of revocation
If you cancel this contract, we will refund to you all payments received from you, including delivery costs (except for any additional costs arising from you choosing a method of delivery other than the cheapest standard delivery offered by us have) to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment. We may refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier.
You will have the goods immediately and in any case within fourteen days at the latest
Copyright © 2023, IT-Recht-Kanzlei · Alter Messeplatz 2 · 80339 Munich Tel: +49 (0)89 / 130 1433 - 0 · Fax: +49 (0)89 / 130 1433 - 60
to be returned or handed over to us from the day on which you notify us of your cancellation of this contract. The deadline is met if you send the goods before the fourteen day period has expired.
You bear the direct costs of returning the goods.
You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functionality of the goods.
General information
1) Please avoid damage and contamination of the goods. Please send the goods back to us in the original packaging with all accessories and all packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please ensure adequate protection against transport damage with suitable packaging. 2) Please do not send the goods back to us carriage paid.
3) Please note that the aforementioned numbers 1-2 are not a prerequisite for the effective exercise of the right of withdrawal.
4) Please note that furniture is excluded from the right of withdrawal.
Copyright © 2023, IT-Recht-Kanzlei · Alter Messeplatz 2 · 80339 Munich Tel: +49 (0)89 / 130 1433 - 0 · Fax: +49 (0)89 / 130 1433 - 60
B. Cancellation form
If you want to cancel the contract, please fill out this form and send it back.
At
Artegant; Burgerfeldstrasse 30, 8730 Uznach
Email: info@artegant.com
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
_______________________________________________________
_______________________________________________________
Ordered on (*) ____________ / received on (*) __________________
________________________________________________________ Name of the consumer(s)
_______________________________________________________ Address of the consumer(s)
________________________________________________________ Signature of the consumer(s) (only for paper notification)
_________________________ Date
(*) Delete what is not applicable
Copyright © 2023, IT-Recht-Kanzlei · Alter Messeplatz 2 · 80339 Munich Tel: +49 (0)89 / 130 1433 - 0· Fax: +49 (0)89 / 130 1433 - 60